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Time English Language 2 Action
00:13
The human voice:
00:16
It's the instrument we all play.
00:18
It's the most powerful sound in the world, probably.
00:21
It's the only one that can start a war or say "I love you."
00:23
And yet many people have the experience
00:25
that when they speak, people don't listen to them.
00:28
And why is that?
00:29
How can we speak powerfully to make change in the world?
00:33
What I'd like to suggest,
00:34
there are a number of habits that we need to move away from.
00:37
I've assembled for your pleasure here seven deadly sins of speaking.
00:41
I'm not pretending this is an exhaustive list,
00:43
but these seven, I think, are pretty large habits that we can all fall into.
00:49
First, gossip.
00:51
Speaking ill of somebody who's not present.
00:54
Not a nice habit, and we know perfectly well
00:56
the person gossiping, five minutes later, will be gossiping about us.
01:01
Second, judging.
01:03
We know people who are like this in conversation,
01:05
and it's very hard to listen to somebody
01:07
if you know that you're being judged and found wanting at the same time.
01:12
Third, negativity.
01:14
You can fall into this.
01:15
My mother, in the last years of her life, became very negative,
01:18
and it's hard to listen.
01:20
I remember one day, I said to her, "It's October 1 today,"
01:22
and she said, "I know, isn't it dreadful?"
01:25
(Laughter)
01:27
It's hard to listen when somebody's that negative.
01:29
(Laughter)
01:30
And another form of negativity, complaining.
01:33
Well, this is the national art of the U.K.
01:37
It's our national sport.
01:38
We complain about the weather, sport, about politics, about everything,
01:42
but actually, complaining is viral misery.
01:44
It's not spreading sunshine and lightness in the world.
01:48
Excuses.
01:50
We've all met this guy.
01:51
Maybe we've all been this guy.
01:52
Some people have a blamethrower.
01:55
They just pass it on to everybody else
01:57
and don't take responsibility for their actions,
02:00
and again, hard to listen to somebody who is being like that.
02:02
Penultimate, the sixth of the seven,
02:04
embroidery, exaggeration.
02:08
It demeans our language, actually, sometimes.
02:10
For example, if I see something that really is awesome,
02:13
what do I call it?
02:15
(Laughter)
02:17
And then, of course, this exaggeration becomes lying,
02:21
and we don't want to listen to people we know are lying to us.
02:24
And finally, dogmatism.
02:27
The confusion of facts with opinions.
02:31
When those two things get conflated,
02:33
you're listening into the wind.
02:34
You know, somebody is bombarding you with their opinions as if they were true.
02:38
It's difficult to listen to that.
02:40
So here they are, seven deadly sins of speaking.
02:43
These are things I think we need to avoid.
02:46
But is there a positive way to think about this?
02:48
Yes, there is.
02:50
I'd like to suggest that there are four really powerful cornerstones, foundations,
02:55
that we can stand on if we want our speech
02:58
to be powerful and to make change in the world.
03:02
Fortunately, these things spell a word.
03:04
The word is "hail," and it has a great definition as well.
03:07
I'm not talking about the stuff that falls from the sky
03:10
and hits you on the head.
03:11
I'm talking about this definition,
03:13
to greet or acclaim enthusiastically,
03:15
which is how I think our words will be received
03:17
if we stand on these four things.
03:18
So what do they stand for?
03:20
See if you can guess.
03:22
The H, honesty, of course,
03:25
being true in what you say, being straight and clear.
03:28
The A is authenticity, just being yourself.
03:32
A friend of mine described it as standing in your own truth,
03:35
which I think is a lovely way to put it.
03:37
The I is integrity, being your word,
03:40
actually doing what you say,
03:41
and being somebody people can trust.
03:44
And the L is love.
03:47
I don't mean romantic love,
03:49
but I do mean wishing people well, for two reasons.
03:52
First of all, I think absolute honesty may not be what we want.
03:56
I mean, my goodness, you look ugly this morning.
03:58
Perhaps that's not necessary.
04:02
Tempered with love, of course, honesty is a great thing.
04:05
But also, if you're really wishing somebody well,
04:08
it's very hard to judge them at the same time.
04:11
I'm not even sure you can do those two things simultaneously.
04:15
So hail.
04:16
Also, now that's what you say,
04:18
and it's like the old song, it is what you say,
04:20
it's also the way that you say it.
04:22
You have an amazing toolbox.
04:24
This instrument is incredible,
04:26
and yet this is a toolbox that very few people have ever opened.
04:29
I'd like to have a little rummage in there with you now
04:32
and just pull a few tools out
04:33
that you might like to take away and play with,
04:36
which will increase the power of your speaking.
04:38
Register, for example.
04:39
Now, falsetto register may not be very useful most of the time,
04:44
but there's a register in between.
04:46
I'm not going to get very technical about this
04:48
for any of you who are voice coaches.
04:50
You can locate your voice, however.
04:51
So if I talk up here in my nose, you can hear the difference.
04:54
If I go down here in my throat,
04:56
which is where most of us speak from most of the time.
04:58
But if you want weight,
05:00
you need to go down here to the chest.
05:03
You hear the difference?
05:04
We vote for politicians with lower voices, it's true,
05:08
because we associate depth with power
05:11
and with authority.
05:14
That's register.
05:16
Then we have timbre.